Refund request letter, written for you
Tell us what you bought and why. Get a polite, firm refund request with the amount, reason and a deadline.
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Answer the questions and press Create. You'll see it before you pay anything.
Refund request: what to include
- 1What you bought, when and the order number.
- 2The reason, factually.
- 3The amount and how to refund it.
- 4A deadline and a request for confirmation.
- 5Attachments and the calm next step.
Questions
- Refund request or complaint letter?
- Use this when what you want is your money back. Use the complaint letter when you want a repair, explanation or other remedy.
- Can I get a refund if I just changed my mind?
- Sometimes — many shops and online purchases have a return or withdrawal period. Outside it, it's up to the seller.
- What if they ignore me?
- For card payments, ask your card issuer about a chargeback; otherwise a consumer body or a formal demand letter.
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